A flood in your home caused by a sewage backup is an absolute nightmare. No one wants to deal with water damage, not just because it’s an emergency but because it’s a lot to deal with. However, if you find yourself in a situation like this, you need to know what to do. This article gives you a guide on what to do when a flood occurs in your home.

1. Safety First

First and foremost, make sure that you and your family are safe. If the water is contaminated with sewage, it can pose a serious health risk. Avoid contact with the water as much as possible, and wash your hands thoroughly if you come into contact with it.

2. Address the Issue

Ensure that the reason for the sewage backup and the main cause of the flood is addressed. You do not want the flood to happen again, especially not while you are trying to clean up or conduct any sort of recovery. You can immediately call a plumber to check the cause of the damage and have them fix it to avoid repeating it.

3. Call Your Insurance Company

Call your insurance company and let them know what has happened. They will be able to advise you on the next steps to take and may cover the cost of some or all of the repairs. Make sure to ask for their advice on filing a claim and follow what they tell you. If you miss even a single step, this could hurt your chances of getting any financial assistance.

4. Take Photos

Document the flood damage as much as you can. This will be important when filing for insurance claims and possibly incident reports with the authorities. Make sure you show everything, from what caused the incident to all the damage you have suffered, especially with your personal belongings.

5. Call a Cleaning Company

You can clean the place on your own, but after everything you’ve been through, we advise that you call professionals and let them deal with it. Let them know about the emergency that has occurred so that they can come better prepared for it and bring the right materials.

6. Save Your Belongings

Once determined safe, try to go through the damage as much as possible and save whatever is left. Even if it may be soaking wet, as long as it looks salvageable, try and save it. 

7. Contact a Professional

Now that you have determined what can and cannot be saved, you should contact a water damage restoration professional. They should be able to deal with these things. However, it is important not to get your hopes up, as sometimes the water damage can be too much for them to deal with. However, it is important to give it a try anyway.

8. Take Preventive Measures

It is always best to just try to avoid this situation overall. Make sure your plumbing systems are always well-maintained. In addition, it is also best to be prepared by having an emergency pack that you can grab when it starts to flood and a backup copy of all your documents.

Conclusion

Dealing with sewage backup can be a lot. Not only is it dangerous, but it is also disgusting and frustrating. Taking these steps can minimize the damage caused by a sewage backup and get your home back to normal as soon as possible.

Experiencing water damage in Utah? Contact us at AAA Restoration Utah for help. We offer water damage restoration along with other services like fire clean-up, odor control, and many more. Get in touch with us to learn more.